Refund Policy

Refund Eligibility:

  1. We provide social media promotion services to increase our client’s online presence and engagement. Our commitment is to provide high-quality services that are consistent with our client’s needs and expectations.
  2. Refunds will be considered under certain circumstances as described below. By engaging in our Services, you agree to abide by the terms of this Refund Policy.

Refund Situation:We will review refund requests on a case-by-case basis. Refunds will only be considered for the following reasons:

  • Failure to start service within the period from the date of purchase.
    Failure to provide the agreed services as described in the service package
    Significant discrepancies between promised service results and actual delivery results.
    Any other reasonable circumstances that may arise warrant a refund as determined by Best Social Promotion.

Refund Process:

  • Contact our customer support team on WhatsApp regarding alleged service inconsistencies or failures.
    Provide relevant information including order details, specific issues encountered and any supporting evidence that substantiates your claim.
    Our customer support team will review your request and respond within hours with a resolution or further instructions.
    Refunds will be issued in the following manner: If the refund request is approved, the refund will be processed within 2-3 business days.
    Refunds will be issued using the original payment method used at the time of purchase.

Non-Refundable Services:

Certain services may be non-refundable, including but not limited to:

  • Completed Campaigns: Services that have been fully rendered and campaigns that have been completed.
  • Partial Service Delivery: Services where part of the promotion has been delivered as per agreement.
  • Custom Services: Custom or personalized services that were created specifically for your needs.


We reserve the right to deny a refund request under certain conditions, including but not limited to:

  • Violation of Terms: If you are found to have violated our Terms of Service or engaged in fraudulent activities.
  • Late Requests: Refund requests made after [number] days from the purchase date.

Changes to This Refund Policy:

We reserve the right to deny a refund request under certain conditions, including but not limited to:

  • We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the “Effective Date” at the top. You are advised to review this Refund Policy periodically for any changes.

Contact Us:

If you have any questions about this Refund Policy, please contact us:

  • By email:
  • By visiting this page on our website:
  • By phone number: 01712238035
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